Returns & FAQ
Product Orders Cancellation Policy
All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.
Once your order has gone to production, After you’ve received your order, you have 30 days to address any quality issues.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Membership Subscriptions Cancellation Policy
You can cancel your membership at any time via your profile settings page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period.
DAMAGED/QUALITY ISSUES
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please email us with these details at
REFUNDS POLICIES
At our company, we strive to provide top-quality products that meet your expectations. However, we do not allow returns or offer refunds under any circumstances. We understand that sometimes issues may arise, and in such cases, we are willing to extend a discount on your next purchase with us. Our commitment is to ensure your satisfaction, and if you encounter any problems, please do not hesitate to reach out to our customer service team. We will work diligently to address your concerns and provide you with a discount code that can be applied towards your future order. While we cannot accept returns or process refunds, we value your business and aim to make your shopping experience as seamless and enjoyable as possible.
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